NEWS


Q1: How much start-up capital do you need for the initial cooperation? 

We offer a variety of cooperation models to reduce your financial pressure:

Public Mold Solution: 0 yuan mold opening fee, minimum order of 1000 units, unit price as low as $8.5/unit

Private mold customization: 30% of the mold fee is paid in advance (can be amortized into subsequent orders)

Spot sample: Support 1 unit purchase trial sale (48 hours delivery)


Q2: How long does it take from proofing to mass production?

1. Confirm Requirements: 1 working day (provide the "Requirements List" template)

2. 3D proofing: 7-10 days (3D printing + functional prototype)

3.Mass production start**: 15 days (from 500 units for the first order)

Expedited Track: Pay 10% of the expedited fee to compress the whole process to 20 days


Q3: Will your Bluetooth version be eliminated from the market?

We have a dual-mode insurance strategy:

- Main model: Bluetooth 5.3 (compatible with LE Audio/LC3 encoding)

- Flagship model: Bluetooth 5.4 (supports Auracast broadcast technology)


Q4: How to solve the disconnection problem when connecting multiple devices? 

1. Antenna optimization: ceramic antenna +360° signal enhancement

2. Protocol Stack Tuning: Adaptive Frequency Hopping (AFH)

3. Stress test: 200 devices connected to laboratory data at the same time


Q5: How to ensure the safety of the battery? 

"Strict adherence to **UN38.3 certification standard:

- Battery cells: Only purchase first-line brands such as ATL/BYD

- Protection: Double overcharge protection circuit (software + hardware)

- Test: 85°C high temperature full power storage for 7 days test


Q6: Will there be backorders during peak season?

"We implement the Capacity Reserve Program:

- From June to September, 200,000 units of general-purpose materials were stocked in advance

- Signed a peak season price protection agreement with SF/DHL

- Extension will be paid at 0.1% of the order amount/day


Q7: Is VMI inventory hosting available? 

"Support for JIT flexible supply chains:

- Free storage in our warehouse for 15 days

- Wholesale shipments on a weekly/monthly basis

- Real-time query of inventory visualization system

The service has been provided to 30+ cross-border e-commerce customers"


Q8: How to deal with product quality problems?

"Three-tier response mechanism:

1. Urgent Issue**: 4-hour video diagnosis (with backup service)

2. Batch problem**: 48 hours to issue an analysis report + replenishment plan

3. Design Flaw**: Bear the full cost of the recall

The warranty period can be extended to 2 years (+3% of the purchase price)"



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