Q1: How much start-up capital do you need for the initial cooperation?
We offer a variety of cooperation models to reduce your financial pressure:
Public Mold Solution: 0 yuan mold opening fee, minimum order of 1000 units, unit price as low as $8.5/unit
Private mold customization: 30% of the mold fee is paid in advance (can be amortized into subsequent orders)
Spot sample: Support 1 unit purchase trial sale (48 hours delivery)
Q2: How long does it take from proofing to mass production?
1. Confirm Requirements: 1 working day (provide the "Requirements List" template)
2. 3D proofing: 7-10 days (3D printing + functional prototype)
3.Mass production start**: 15 days (from 500 units for the first order)
Expedited Track: Pay 10% of the expedited fee to compress the whole process to 20 days
Q3: Will your Bluetooth version be eliminated from the market?
We have a dual-mode insurance strategy:
- Main model: Bluetooth 5.3 (compatible with LE Audio/LC3 encoding)
- Flagship model: Bluetooth 5.4 (supports Auracast broadcast technology)
Q4: How to solve the disconnection problem when connecting multiple devices?
1. Antenna optimization: ceramic antenna +360° signal enhancement
2. Protocol Stack Tuning: Adaptive Frequency Hopping (AFH)
3. Stress test: 200 devices connected to laboratory data at the same time
Q5: How to ensure the safety of the battery?
"Strict adherence to **UN38.3 certification standard:
- Battery cells: Only purchase first-line brands such as ATL/BYD
- Protection: Double overcharge protection circuit (software + hardware)
- Test: 85°C high temperature full power storage for 7 days test
Q6: Will there be backorders during peak season?
"We implement the Capacity Reserve Program:
- From June to September, 200,000 units of general-purpose materials were stocked in advance
- Signed a peak season price protection agreement with SF/DHL
- Extension will be paid at 0.1% of the order amount/day
Q7: Is VMI inventory hosting available?
"Support for JIT flexible supply chains:
- Free storage in our warehouse for 15 days
- Wholesale shipments on a weekly/monthly basis
- Real-time query of inventory visualization system
The service has been provided to 30+ cross-border e-commerce customers"
Q8: How to deal with product quality problems?
"Three-tier response mechanism:
1. Urgent Issue**: 4-hour video diagnosis (with backup service)
2. Batch problem**: 48 hours to issue an analysis report + replenishment plan
3. Design Flaw**: Bear the full cost of the recall
The warranty period can be extended to 2 years (+3% of the purchase price)"